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What is cSpace?

cSpace (Customer Space) is a centralized customer dashboard that provides comprehensive management and communication tools for your cidaas instances.

Overview​

cSpace serves as your central hub for managing your cidaas infrastructure, staying informed about updates and incidents, and coordinating with your team and the cidaas support team.

Explore cSpace

Key features​

cSpace provides the following capabilities:

Certificate management for CNAMEs​

Manage SSL/TLS certificates for your custom domains (CNAMEs) directly from the dashboard. Configure and monitor certificate status to ensure secure connections for your applications.

Quota management​

Monitor and manage your service quotas, including user limits, API usage, and resource allocations. Track your current usage and plan for capacity needs.

Release notes and communications​

Stay informed about:

  • Product updates and new features
  • System maintenance schedules
  • Important announcements from the cidaas team
  • Platform changes and improvements

Contact management​

Maintain and manage contact information for:

  • Updates and releases: Know who to contact when new features or updates are released
  • Security incidents: Access emergency contacts for security-related issues
  • Support requests: Direct communication channels with the cidaas support team
  • Team coordination: Manage internal contacts and team members

Communication provider management​

Configure and manage your communication providers for:

  • Email delivery settings
  • SMS gateway configurations
  • Notification channel preferences
  • Provider credentials and settings

Additional capabilities​

Beyond the key features, cSpace also allows you to:

  • View all your cidaas instances in one place
  • Manage users and invite colleagues to access the support portal
  • Access comprehensive documentation and resources

Getting started​

Note
As the owner of your cidaas instance, you have the privilege of inviting your team members to join. To ensure they can access the support portal, you'll need to add their accounts to your unique cidaas instance. Once their accounts are added to this instance, your team members will be able to smoothly access the support portal.

For more detailed information, visit the cSpace documentation.

Need support?​

For assistance, visit our Support Portal.