Active Directory (AD) Service Error Codes
AD Service Error Codes is a collection of error codes that are associated with an Active directory operations, such as authentication failures, resource access problems, or directory object issues.
For any error code not documented here, please reach out to our support team and share the message and URL with us. We will immediately help investigate why this issue occured for you.
What does Error Code xxx mean?
cidaas returns error status codes on different occasion. To find about the AD service related errors, you can navigate to the AD Service Error Code Page and lookup your retrieved error code. There you will also find useful hints how to solve them.
For example:
If you encounter this error code (SAML0001) in your application, you should follow the hint provided.
The following table represents the AD service error codes that will help you in identifying and troubleshooting various errors or failures.
| Code | Error | Error Description | Hint |
|---|---|---|---|
| SAML0001 | invalid_tenant_key | Tenant key must not be empty | Please check the tenant key |
| SAML0002 | invalid_request | SAML not enabled for client_id, Please enable it in the app's SAML settings | SAML settings are disabled for the app |
| SAML0003 | invalid_request | SP metadata not configured for client_id, Please enable it in the app's SAML settings | SP metadata not configured for the app |
| SAML0004 | missing_info | Default redirect URL for IDP-initiated flow not configured in the app's SAML settings, please enable it in the app SAML settings | Redirect URL is not configured |
| SAML0005 | invalid_request | SAMLRequest in query or body must not be empty | Please check the requestId, username, or password parameters you are passing are in the correct format |
| SAML0006 | invalid_request | ID config not found | Invalid ID config |
| SAML0007 | missing_info | Auth Request missing signature data | Missing signature data |
| SAML0008 | missing_info | Unsupported NameIDFormat | Please check the requestId, username, or password parameters you are passing are in the correct format |
| SAML0009 | invalid_assertion | Invalid redirect URL configured, please add this URL in the app | Ensure the SAML assertion is properly formatted and contains all required attributes |
| SAML0010 | expired_assertion | Invalid assertion consumer service location configured. Please update valid 'assertion consumer service location' in SP metadata or the app | Verify the NotOnOrAfter condition in the assertion |
| SAML0011 | invalid_request_id | Request_id or state or sub or identity_id must not be empty | Ensure that the request ID is present |
| SAML0012 | invalid_request | Invalid state passed | State might be missing |
| SAML0013 | user_not_found | Not able to find user | User information not found |
| SAML0014 | invalid_request | Invalid client_id | Invalid or missing client_id |
| SAML0015 | missing_info | IDP Config missing | Missing IDP configuration |
| SAML0016 | invalid_request | Invalid sessionIndex passed in logout request | Invalid session index passed |
| SAML0017 | missing_info | NameID or sessionIndex not passed | Missing NameID or sessionIndex |
| SAML0018 | invalid_request | Name must not be empty in the body | Missing provider name in the body |
| SAML0019 | invalid_request | Name must not contain special characters other than hyphen(-) and underscore(_), and must be 20 characters or less | Provider name should be in a valid format |
| SAML0020 | missing_info | requestId or provider or view_type in body must not be empty | Missing requestId, provider, or view_type |
| SAML0021 | invalid_request | Invalid request id | RequestId passed is invalid |
| SAML0022 | missing_info | Not able to create provider metadata | Error in creating provider metadata |
| SAML0023 | invalid_request | Not able to load provider metadata | Error loading provider metadata |
| SAML0024 | not_found | User status is not verified | Not able to find user status |
| SAML0025 | invalid_request | Error while resolving hosted page URL | Error in hosted page URL |
| SAML0027 | duplicate_info | Duplicate key while saving verification | Duplicate provider name |
| SAML0028 | invalid_request | Error saving data | Error saving data |
| SAML0029 | missing_info | Database write error | Database write error |
| SAML0030 | invalid_request | Error creating user | User cannot be created |
| SAML0031 | invalid_request | Invalid app used | Invalid app |
| SAML0032 | token_error | Error while generating the access token | Access token error |
| SAML0033 | app_config_error | Invalid client credentials or app not configured | Client credentials error |
| SAML0034 | app_config_error | client_id must not be empty in the body | Access token error |
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