Verification actions service error codes

Verification actions service error codes typically validates and processes various user identity and authentication-related requests, such as password resets, token validation, identity verification methods, and user credential configuration. Each code identifies a specific client-side error due to invalid, missing, expired, or reused data in the request payload or path parameters, guiding developers to ensure proper request formatting and valid inputs.

For any error code not documented here, please reach out to our support team and share the message and URL with us. We will immediately help investigate why this issue occured for you.

What does Verification actions service Error Code xxx mean?

cidaas returns error status codes on different occasion. To find about the Verification Actions service related errors, you can navigate to the Verification Actions Service Error Code Page and lookup your retrieved error code. There you will also find useful hints how to solve them.

For example:

If you encounter this error code (VER_0003) in your application, you should follow the hint provided.

The following table represents the Verification actions service error codes that will help you in identifying and troubleshooting various errors or failures.

code	error	error_description	hint
VER_0003	invalid_action	invalid action is passed in the request	please send valid “action” in the request
VER_0004	invalid_request_payload	issue with the request payload structure	the request payload structure is invalid or malformed, please follow the expected format
VER_0005	missing_data	required fields are missing in the request payload	required fields are necessary in the request payload and please send them
VER_0006	invalid_request	invalid "requestId" or "accvid" or "resetRequestId" is sent in the request	please send valid "requestId" or "accvid" or "resetRequestId" in the request
VER_0007	password_already_resetted	the password has already been reset for the provided "resetRequestId" in the payload	please send valid and unused “resetRequestId” in payload
VER_0008	too_many_attempts	the limit for validating password reset code has been exceeded	password reset code validation attempt limit exceeded, further attempts are blocked; request a new code to continue
VER_0009	resetRequestId_expired	“resetRequestId” sent in the payload is expired	please send valid “resetRequestId” in the request payload
VER_0010	code_already_used	the password reset code sent in the request payload has been already used	please send valid password reset code in the request payload
VER_0011	invalid_rprq	invalid “rprq” value is sent in the request path param	please send valid “rprq” value in the request path param
VER_0016	invalid_code	invalid “code” is sent in the request payload	please send valid “code” in the request payload
VER_0019	invalid_client_id	invalid “client_id” is sent in the request payload	please send valid “client_id” in the request payload
VER_0020	invalid_push_id	invalid “push_id” is sent in the request payload	please send valid “push_id”
VER_0025	invalid_trackId	invalid “trackId” is sent in the request path param	please send valid “trackId” in the request path param
VER_0026	insufficient_data	insufficient data	The request contains insufficient data to proceed, ensure all mandatory fields are provided and correctly formatted
VER_0028	method_not_active	the verification method passed in the request path param is not active	please send active verification method in the request path param
VER_0029	method_already_configured	the verification method passed in the request path param has already been configured	please send non configured verification method in the request path param
VER_0030	invalid_method	invalid verification method is passed in the request path param	please send valid verification method in the request path param
VER_0032	invalid_exchange_id	invalid “exchange_id” is sent in the request payload	please send valid “exchange_id” in the request payload
VER_0033	exchange_id_expired	expired “exchange_id” is sent in the request payload	please send valid “exchange_id” in the request payload
VER_0034	device_already_configured	the verification method is already configured for the device	please send another “device_id”
VER_0035	invalid_fido2_request	invalid data is sent in the fido request payload	please send valid data in the request payload
VER_0040	device_mismatch	"device_id" and "push_id" is not matching with the previous authentication status	ensure that both "device_id" and "push_id" match the values used during the initial authentication,mismatch may indicate a new device or invalid session, leading to authentication failure
VER_0041	invalid_pass_code	invalid or used “pass_code” is sent in the request payload	please send valid “pass_code” in the request payload
VER_0060	invalid_accvid	invalid “accvid” is sent in the request payload	please send valid “accvid” in the request payload
VER_0065	accvid_expired	expired “accvid” is sent in the request payload	please send valid “accvid” in the request payload
VER_0066	too_many_attempts	the limit for validating account verification code has been exceeded	account verification code attempt limit exceeded, please request a new code to continue verification
VER_0070	invalid_masked_sub	invalid "q(masked_sub)" or "sub" is sent in the request payload	please send valid "q(masked_sub)" or "sub" in the request payload
VER_0079	invalid_processingType	invalid “processingType” is sent in the request payload	please send valid “processingType” in the request payload
VER_0080	invalid_resetMedium	invalid “resetMedium” is sent in the request payload	please send valid “resetMedium” in the request payload
VER_0111	invalid_identityId	invalid “identityId” is sent in the request payload	please send valid “identityId” in the request payload
VER_0117	invalid_code	“code” sent in the request payload is either used, invalid or expired	please send valid “code” in the request payload
VER_0118	password_not_matching_policy	“password” sent in the request payload is not matching with the password policy	please send valid “password” in the request payload, which matches with password policy
VER_0119	password_already_used	“password” sent in the request payload is already used	please send unused “password” in the request payload
VER_0120	password_compromised	“password” sent in the request payload is compromised	please send strong password in request payload which is not compromised
VER_0125	fds_detected	the request is blocked by fds	the request has been blocked by FDS (Fraud Detection System), please review the request for suspicious activity
VER_0129	anonymous_token	anonymous token is sent in the request	please send user token in the request
VER_0131	password_already_set	password is already set for the user	please note that you cannot configure the password again if it has already been configured
VER_0132	no_self_provider	user does not have self provider	only user with self provider can be able to set the password
VER_0138	invalid_regex_pattern	invalid regex pattern is sent in the request payload	please send valid regex pattern in the request payload
VER_0142	policy_already_exists	password policy already exists for the “policy_name” sent in the request payload	please send new “policy_name” in the request payload
VER_0144	policy_not_found	password policy not found for the "id" passed in the request path param	please send valid password policy “id” value in the request path param
VER_0147	incorrect_old_password	incorrect “old_password” is sent in the request payload	please send correct “old_password” in the request payload
VAC1148	password_mismatch	mismatching "new_password" and "confirm_password" passed in the request payload	please send matching “confirm_password” and "new_password" in the request payload
VAC1150	resetlink_expired	the password reset link is already used	please note that the password reset link can be used only once, until the reset code is entered

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