Verification Service Error Codes

Verification service error codes are typically related to various client-side errors in request payloads, including missing or invalid fields such as requestId, exchange_id, or status_id. They often occur due to incorrect payload formats, invalid parameters, or mismatches with expected data during authentication or verification processes.

For any error code not documented here, please reach out to our support team and share the message and URL with us. We will immediately help investigate why this issue occured for you.

What does Verification service Error Code xxx mean?

cidaas returns error status codes on different occasion. To find about the Verification service related errors, you can navigate to the Verification Service Error Code Page and lookup your retrieved error code. There you will also find useful hints how to solve them.

For example:

If you encounter this error code (VER1003) in your application, you should follow the hint provided.

The following table represents the Verification service error codes that will help you in identifying and troubleshooting various errors or failures.

Code	Error	Error Description	Hint
VER1003	client_error	client_error: issue with the request payload structure	the request payload fields should be separated by semicolon and the last property should not have the semicolon at the end
VER1004	client_error	client_error: required fields are missing in the request payload	required fields are necessary in payload and you need to pass them
VER1005	client_error	client_error: invalid "requestId" is passed in the request payload	you need to pass a valid "requestId" in the request payload
VER1011	client_error	client_error: invalid “push_id” is sent in the payload	you need to send a valid “push_id” in the payload
VER1016	client_error	client_error: “method” sent as path parameter is not active	you need to send active “method” as path parameter
VER1018	client_error	client_error: invalid “exchange_id” or expired “exchange_id” is sent in payload	you need to send valid “exchange_id” in payload
VER1019	client_error	client_error: error while validating FIDO2 response, invalid payload is sent in body	you need to send valid payload
VER1020	client_error	client_error: verification “method” sent as path parameter is invalid	you need to send valid “method” as path parameter
VER1021	client_error	client_error: invalid “exchange_id” is sent in the payload or invalid pass code is sent in payload	you need to send valid “exchange_id” or pass code in payload
VER1022	client_error	client_error: invalid “exchange_id” is sent in the payload	you need to send valid “exchange_id” in payload
VER1023	client_error	client_error: error while authenticating user with face recognition, invalid “exchange_id” is sent in payload	you need to send valid “exchange_id” in payload
VER1057	client_error	client_error: invalid “amr_values” are sent in url query	you need to send valid “amr_values” in url query
VER1058	client_error	client_error: unable to acknowledge push notification as verification “method” sent as path parameter or payload are invalid	you need to send valid “method” as path parameter and valid payload
VER1059	client_error	client_error: “mobile_number” or “email” or “username” sent in payload is not matching with the flow when initiating the login	you need to send valid “mobile_number” or “email” or “username” in payload which matches the flow when initiating the login
VER1060	client_error	client_error: invalid masked “sub” is sent in payload	you need to send valid masked “sub” in payload
VER1061	client_error	client_error: “method” sent as path parameter is not configured by the user	you need to send “method” as path parameter which is already configured by the user
VER1064	client_error	client_error: invalid payload is sent in the request	you need to send valid payload in request
VER1065	client_error	client_error: invalid “medium_id” is sent in payload	you need to send valid “medium_id” in payload
VER1066	client_error	client_error: no device is configured for the data passed in payload	you need to send valid payload in request, for which the device should be already configured
VER1068	client_error	client_error: the “exchange_id” sent in payload is not initiated with single factor authentication	you need to send valid “exchange_id” in payload which should be initiated with single factor authentication
VER1069	client_error	client_error: unable to fetch user info through the “medium_id” sent in payload	you need to send valid “medium_id” in payload
VER1070	client_error	client_error: “identifier” sent in payload is not matching with the login flow	you need to send valid “identifier” which should match with the login flow
VER1071	client_error	client_error: invalid “usage_type” is sent in the payload	you need to send valid “usage_type” in payload
VER1072	client_error	client_error: invalid “password” is sent in the payload when doing the authentication	you need to send valid “password”
VER1073	client_error	client_error: invalid data is sent in the payload and because of this reason getting error in fraud detection user existence check	you need to send valid payload
VER1075	client_error	client_error: “status_id” sent as path parameter is invalid	you need to send valid “status_id” as path parameter
VER1078	client_error	client_error: “status_id” sent as path parameter is invalid	you need to send valid “status_id” path parameter
VER1080	client_error	client_error: invalid payload or invalid “status_id” path parameter is sent in the request	you need to send valid payload and “status_id” as path parameter
VER0104	client_error	client_error: not able to find user	user information is not present or not found by using the identifier provided in the request

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