Registration not possible?

There could be several reasons for a failed registration. We have identified a few of these and how you can solve it is detailed below.

Please check under your app settings section in the cidaas Admin UI

The scope cidaas:register must be added to the allowed scopes. It does not have to be passed as parameter in the authorization request but needs to be configured in the app itself. For more info click here

It could be that the email used falls under the "disposable emails" category

cidaas screens the emails from potentially fake or blacklisted email providers and block you from using it during Registration. If this is disabled and if you are trying to register with an email ID issued from one of these harmful list of email providers in our library, there is a possibility that you cannot register. Our recommendation is to follow best practices and not activate it, ensuring you work with authentic email addresses at all times. However, there are times when you may have a test instance or such, where a non-existent email has to be used. In other situations, you may be using email addresses automatically generated by scripts during automated testing.

When these situations arise, you can enable "allow disposable email, which disables the checking. In addition you could create your own blocked list for emails, by typing in your known fake email provider list. By doing this, you can exclude the one provider that your automated tests might be using.

How to Configure?

By default, the flag "Allow disposable Email" is disabled, so fake emails cannot be used during registration. In order to allow registrations using any/all e-mail domains, this flag must be activated.

Due to security constrain, this feature can only be enabled via backend API, you need to contact our support team to enable it.

Need Support?

Please contact us directly on our support page