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Update the status of sent items with the help of the REST API

POST 
/notification-srv/sentitems/update/webhook/:type/restapi

This API call updates sent item statuses for communication providers using the REST API.

REST API uses the following sent item statuses for Email and SMS:

  • processed - Email/SMS is sent from the cidaas server.
  • delivered - Email/SMS is delivered to the customer.
  • click - Customer clicked the message to open it.
  • open - Customer opened the message to read it.
  • deferred - Server delayed message delivery.
  • bounce - Receiving server refused message delivery.
  • dropped - Message blocked by cidaas due to previous issues with the email address or contact number.

Request​

Responses​

Success