What is TOTP?

TOTP stands for Time-based One-time Password - is a temporary passcode (six or eight digit ), generated by an algorithm, used for authenticating users based on time and device.

TOTP Configuration

Download and Install the cidaas authenticator app from the link below, if not done so already.

TOTP:Configuration Flow:

The diagram shows the steps for configuring the TOTP method, that the user needs to carry out before he can use this to verify his identity:

Usage Flow:

The diagram shows the steps involved during the usage of the TOTP method for authentication:

Here below the same usage flow with concrete screenshots:

Step 1

On your dashboard page, go to Physical Verification Setup and select Configure button seen under the TOTP (cidaas authenticator app) option.

Step 2

The following screen appears on the web.

To scan the QR code presented, open your downloaded cidaas authenticator app and click on Add tab.

Step 3

Scan the QR Code displayed on your desktop.

Note: The above describes how to configure the authentication method on a desktop, i.e., The QR code is displayed on the desktop and it is required to scan the QR code using the cidaas Authenticator App installed and opened on a smartphone/mobile device. However, the configuration could also be done exclusively on through a mobile device without using a desktop, the steps for which are explained below:

If using the mobile browser to configure the chosen method of authentication the QR code scan need not be scanned. Instead, as dislayed in the screen above, you need to just click on "Open cidaas authenticator". It will automaticaly ask for the appropriate authentication information, based on the verification type chosen.

Step 4

After scanning, the login screen is displayed on your phone. Login with your credentials.

Step 5

Now, a code is displayed in your authenticator app. This must be entered on the web portal.

Step 6

TOTP is now successfully configured.


Step 1

During Login, select “click here for passwordless authentication, Enter your email ID and click Proceed. Select TOTP (cidaas authenticator app) to login.

Step 2

The multiple device screen gets displayed

Step 3

Now, the screen asks for the verification code, which is received in the notification on the Autheticator App on your phone.

Step 4

Enter the code displayed in your authenticator app on the webpage. As illustrated in the figure.

Step 5

You are now successfully logged in!

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