Roadmap to integrate cidaas
Application specific backends
With OIDC and oauth you should not only secure the access to your portals, but also the permissions against your backend. With scopes and roles you can manage access to business data in a very fine-grained way and gain a high level of security.
To integrate the token check in your backend we provide a list of interceptors or you use the in-house functions of specific technologies like in spring
Customer Relationship Management
The best way to connect to a CRM system is to use webhooks. Mostly a wrapper service is needed to map data to the data-model of the CRM, switch to SOAP APIs or others.
In cidaas admin UI you are able to configure multiple endpoints to multiple events. For sure the endpoints should be secured as well, we suggest to use oauth for this, but you could also use an API-key. Go to settings -> Webhook -> Create Webhook
Marketing Tools
Marketing Tools like Salesforce Marketing Cloud or Emarsys are used to make marketing campaigns, maintain communication templates and more. It makes sense to reuse these systems and connect them to cidaas, too. see RestAPI Provider
The cidaas consent management could also be used for newsletter consents, which be transferred to the marketing tool. This consents could be shown in the user profile and can be updated by the end user.
To change the communication provider in cidaas you first have to create one. Go to settings -> Communication Provider -> E-Mail -> Add new E-Mail Provider. Afterwards you need to select this provider in your templates. Besides REST you could also configure SMTP or others.
Reporting Tools
cidaas provides a huge bunch of different reports, but often there are little differences to the needs of all our customers, so that we cannot meet all of them. We suggest filling a reporting tool with all interesting data and create your own filters and views.