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Version: Latest (4.0.3)

Verification Hosted Page

Hosted page Verification Trustdesk 4.x

Overview​

cidaas Initiate Verification Hosted Page helps you verify any new user by Email, text message, or IVR (Interactive Voice Response) with the option to choose the verification method and verify or link their account by providing the valid verification code.

Setup Initiate Verification Hosted Page​

A successfully registered user will get a verification form, which includes mobile, email, or IVR verification.

Configuring Initiate Verification Hosted Page​

1
Sign in
Sign in to Trustdesk.
2
Open the app
Navigate to Integrations → Applications and open the application, then go to the User Setup tile.
3
Select User Setup
Select (or create) a User Setup for the application (fields are defined under Field Setup).
4
Communication medium & save
Set the communication medium verification after registration, then click Save.

Communication medium verification options:

  • Mobile and email verification required
  • Mobile verification required
  • Email verification required
  • Verification required on usage
  • Email verification required on usage
  • Mobile verification required on usage

Initiate Verification Hosted Page​

After registration, you are directed to an initiate a verification page. You are provided with different ways of verification that include : Email, Text-Message, and IVR (Interactive Voice Response).

EmailA verification code is sent to the user's registered email address.
Text-MessageEnter a mobile number (with +country code) to receive the verification code by SMS.
IVR (Interactive Voice Response)Receive a phone call that prompts for the verification code.

Email Verification: If you are a new user and you choose to verify with an email, the verification code is sent to the registered email address.

Text-Message: Enter your mobile number (with +country code) to verify or link it to your account, and click on Proceed.

You will receive an SMS with the verification code.

IVR (Interactive Voice Response) If you choose IVR then you will receive a phone call with a prompt for a verification code.

Verification Completion Hosted Page​

You have to enter the verification code sent via Email, Text-Message, or IVR (Interactive Voice Response) and click Proceed.

Once the code is verified, you are directed to a success screen.

You have to click on the Back to login button, where you can log in to your account.

Developer Prespective​

APIDescriptionLink
Initiate VerificationSends notification to your Email, Text-Message or IVR (Interactive Voice Response)View API
Verify CodeValidates the code sent to you through notificationView API
Successful Password Change Page
The confirmation screen shown after a password change.
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Need Support?

Please contact us directly on our support page or reach out to cidaas support at [email protected].